Privacy Policy | mybioniq

1. Who we are

mybioniq is an independent information and referral platform for Bioniq personalised supplements. We are not Bioniq Health-Tech Solutions Ltd. References to "we", "us" or "our" in this policy refer to mybioniq. Our contact email is available on the Contact page.

2. What data we collect

We collect personal data that you voluntarily provide when you submit a contact or enquiry form (name, email address, phone number, message), a partnership or affiliate interest form (name, email, phone, social media handle, interests), or register interest for country availability (name, email, country, phone or social handle). We may also collect technical data automatically when you visit our site, including your IP address, browser type, device type, pages visited, and referring URL. This data is collected via standard server logs and analytics tools.

3. How we use your data

We use your personal data to respond to enquiries, follow up on partnership and affiliate interest submissions, notify you when Bioniq becomes available in your country, improve our website and comply with legal obligations. We do not sell your personal data to third parties or use it for automated decision-making or profiling.

4. Legal basis for processing

We process your personal data under the General Data Protection Regulation (GDPR) based on consent when you submit a form, legitimate interests to respond to enquiries and improve our service, and legal obligation where required by applicable law.

5. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact and enquiry data is typically retained for up to 24 months unless you request earlier deletion.

6. Data sharing

We may share your data with trusted third-party service providers who assist us in operating our website and communicating with you, such as email delivery services and CRM tools. These providers are contractually required to protect your data and may not use it for their own purposes. We may also disclose data where required by law or to protect the rights, property or safety of mybioniq, our users, or others.

7. Your rights

Under GDPR and applicable data protection law, you have the right to access the personal data we hold about you, request correction or deletion, object to or restrict processing, withdraw consent, and lodge a complaint with your local data protection authority. To exercise these rights, contact us via the Contact page.

8. Cookies

We use cookies and similar technologies to operate our website. For full details, see our Cookie Policy.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us via the Get in touch section on our homepage.